Aug

31

Lake Glass & Mirror’s growth reflects expertise

Posted by : Monitor Admin | On : August 31, 2013

Courtesy Photo Lake Glass & Mirror “glaziers” and management team  include (from left) Mikiel Thornton with 15 years experience, Jamie White with 23 years, owners Gail and Tom Hatch, and Jimmy Branscum, who has 33 years of experience in professional glass installation.

Courtesy Photo
Lake Glass & Mirror “glaziers” and management team include (from left) Mikiel Thornton with 15 years experience, Jamie White with 23 years, owners Gail and Tom Hatch, and Jimmy Branscum, who has 33 years of experience in professional glass installation.


Special to The Monitor
GUN BARREL CITY–When most people think glass, they think windows, but customers of Lake Glass & Mirror quickly learn this company deals with glass in a much broader way.
Lake Glass & Mirror is owned by Gail and Tom Hatch, and employs professionals with serious expertise in glass installation. In the trade, a master glass professional is known as a glazier.
Jimmy Branscum, or “J.B.,” is a glazier who has been working with glass for 33 years. His expertise is installing heavy glass shower doors, as well as bathroom mirrors and mirrored walls.
Jamie White has 23 years as a glazier, along with lots of education and experience in construction foundations and glass work. Jamie’s expertise in commercial storefronts is one reason Lake Glass & Mirror’s commercial division has grown.
The youngest of the installation team, Mikiel Thornton, got his start installing glass in high rises, and honed his glazing skills installing glass in cars, trains and even airplanes. He’s been in the business for 15 years.
Gail Hatch is understandably proud of her team and excited about the company’s growth.
“We work with all the major builders in the area and install custom showers and mirrors, cabinet glass, stained glass, etched glass, and just about anything you can think of made of glass,” Hatch said.
Lake Glass & Mirror also works with interior designers, many from Dallas, who are helping clients decorate or remodel their lake homes.
“Glass and mirrors are versatile decorating tools, and when you use them creatively, even small changes can make huge improvements to your home. Customers get excited when they realize there’s a company in town that can provide them with a custom glass shower enclosure and custom mirrors for a dream bathroom,” Hatch says.
From behind her glass desk, Hatch greets every customer, and many are surprised to see her familiar face.
She’s a long-time area resident who worked for the Mabank Independent School District for many years while raising her son and daughter. She later was the owner of Mabank’s popular Gail’s Boutique, which graced both Market Street and later North Third Street in the late 1990s and early 2000s.
“Every week someone comes in and remembers me from my Gail’s Boutique days,” Hatch laughs.
While Gail greets customers up front, Tom Hatch helps with behind-the-scene logistics and customer service. He is a retired football coach who spent more than 30 years coaching both high school and college teams. He enjoys dealing with customers and the variety of projects that run through the production area.
“In this business, professional installation is the key. You have to be incredibly careful when you’re dealing with glass and mirrors,” Hatch said.
“Our glaziers can do anything. They know how to work with glass. That allows us to create environments whether with insulated windows or a gorgeous shower that increase home value and improve quality of life,” he adds.
Gail comes by her love for the glass business honestly. Her brother, Tim King, started Glasshouse in Gun Barrel City, and Gail worked for his company as it grew, not only at the Gun Barrel location, but in Athens and Dallas.
“You wouldn’t think this is such an interesting business, but it is. We meet a lot of customers who have condensation issues spoiling their views of the lake. Improving someone’s view is pretty rewarding work,” Hatch said.
Lake Glass & Mirror is open from 8 a.m. to 5 p.m. Monday through Friday and is located at 117 B Dunaway Drive, behind Family Dollar in Gun Barrel City.
For more information, call (903) 880-0026.

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  1. […] Lake Glass & Mirror's growth reflects… Lake Glass & Mirror “glaziers” and management team include (from left) Mikiel Thornton with 15 years experience, Jamie White with 23 years, owners Gail and Tom Hatch, and Jimmy Branscum, who has 33 years of experience in professional glass installation … Read more on Monitor Online (blog) […]